Free Ultimate Customer Success Guide - Thinkific Plus
In this free , you will learn:
- How to identify your value and at-risk customers
- Strategies to gain valuable customer feedback and increase customer retention
- Actionable steps to improve the customer experience
Have your customers hit a roadblock in maxing out your product or service’s potential? Or, are you losing customers at annual renewal time because they’re just not getting any value?
According to CallMiner, U.S. companies lose $136.8 billion per year due to avoidable consumer switching.
If your customers aren’t recognizing the intended value out of your product or service and are leaving as a result, it’s probably time to start thinking about a customer education program.
